Shipping & Payment

Receiving time = Processing time +Shipping time.
  • Processing time: 2-5 business days
  • Shipping Time:
Country Method Shipping Time Cost($)
US Standard Shipping 5-15 =9.99(Free Shipping over $99)
CA/Europe Standard Shipping 8-15
=9.99(Free Shipping over $119)
Rest of World Standard Shipping 9-19 =12.99(Free Shipping over $119)

 1. Iceland is $12.99(Free Shipping over $119)

2.The shipping time may be affected by COVID-19, destination countries, bad weather and international couriers. In Covid-19 outbreak, international logistics may encounter a 5-8-day delay.

  • Where is my order?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status.

  • Tips for shipping:

1) For delivering successfully, we suggest you leave your correct email box and mobile number during checkout process.

2) Unsuccessful delivery caused by blank mobile column cannot be compensated. 

3) PO Box or BFPO are not accepted if you choose express shipping. Your address should be detailed enough, even include apartment or unit number. Nondelivery or extra shipping fee due to personal reasons will not be taken by Amsoin.

4) Your order can be tracked in details only when it arrives in your country's facility. After it arrives in your country, please allow 5-7 days more for the package to reach you. 

If you have any question, please contact our customer service: support@amsoin.com. Our CS team will reply within 24 hours.

Payments

  1. How can I pay for my order?

You can pay your order online via PayPal and all cards. If you want to pay with credit card, you can just choose to pay by Paypal, then click “pay” button and there will be a webpage for you to enter your credit card information.

 

  1. When will I be charged?

When you reach the final billing page and submit your order, we will immediately contact your bank or card issuer for authorization to take payment from your account. If there is a query with the payment, either your card issuer or customer services will contact you.

  1. What if I forgot my password?

Please follow the page guide to get back your password via the registered e-mail you used on our site. Or please contact our customer service via e-mail (support@amsoin.com) and ask them to help you reset the password.

4.

How to Measure

PLEASE NOTE

 

If you need assistance selecting a size, we suggest checking the measurements on the individual product page for the specific item you are interested in, as our stylists ensure to hand measure each size.

 

Below are our general size charts for clothing. We carry a wide variety of brands and styles, therefore sizing can vary depending on fabric and style of the garment.

TOPS

SIZE US/CAN BUST WAIST HIPS
XS 0-2 31”-33” 24”-26” 33”-35”
S 2-4 34”-35” 27”-29” 36”-38”
M 4-6 36”-39” 30”-32” 39”-41”
L 8-10 40”-43” 33”-35” 42”-45”
XL 10-12 44”-47” 36”-39” 46”-49”

BOTTOMS + DENIM

BOTTOMS
SIZE US/CAN AUS
XS 0-2 6
S 2-4 8
M 4-6 10
L 6-8 12
DENIM
WAIST SIZE WAIST LOW WAIST HIPS
1/24 24”-25” 26”-27” 32"-33”
3/25 25”-26” 28”-29” 33”-34”
5/26 26”-27” 30”-31” 34”-35”
7/27 27”-28” 31”-32” 35”-36”
9/28 28”-29” 32”-33” 36”-37”
11/29 29”-30” 33”-34” 37”-38”
13/30 30”-31” 34”-35” 38”-39”

DRESSES

SIZE US/CAN BUST WAIST HIPS
XS 0-2 31”-33” 24”-26” 33”-35”
S 2-4 34”-35” 27”-29” 36”-38”
M 4-6 36”-39” 30”-32” 39”-41”
L 8-10 40”-43” 33”-35” 42”-45”
XL 10-12 44”-47” 36”-39” 46”-49”

SHOES

US UK EURO AUS
5 3 35-36 3.5
5.5 3.5 36 4
6 4 36-37 4.5
6.5 4.5 37 5
7 5 37-38 5.5
7.5 5.5 38 6
8 6 38-39 6.5
8.5 6.5 39 7
9 7 39-40 7.5
9.5 7.5 40 8
10 8 40-42 8.5
11 8 41-42 9.5